customer Reviews

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Aristocrat Floors
Average rating:  
 55 reviews
 by Barry and Jennifer

Valerie made an overwhelming decision easy with her keen eye and attention to colour and taste. Her cheerful and professional disposition makes her a pleasure to work with. We are so happy with the tile she helped us select and would come to her again with future projects.
Thank you Valerie!

Hi Barry & Jennifer, Thank you for your kind review and recommendation. We are so happy Valerie was able to help you with your tiling project. We look forward to seeing you again for any future projects!

 by Tony Wong

I had my kitchen backsplash done last month by Aristocrat Tiles. Initially, I was very anxious about this project. I did not know what tiles to choose, I was afraid of the messiness of the job and I was very concerned about the final appearance of the tiles. It turned out that it was a very simple, easy and straight forward endeavour and the result has been wonderful and beautiful. Valerie the interior decorator, Thanh the estimator and Bonnie the installer have been excellent. Their professionalism and their expertise have been extremely helpful. The whole job was completed in one day and it was not messy at all. Bonnie was efficient, punctual, neat and the end result was better than expected. It has been a beautiful experience and I strongly recommend this team of experts.

Hi Tony, Thank you so much for your review and recommendation. We're so glad Valerie, Thanh, Bonnie were able to put your mind at ease and help with your kitchen backsplash. Thanks for your trust - Enjoy!

 by Sylvia & Joe Rosiana

Valerie helped us with the purchase of our ceramic tile & backsplash … she was awesome to deal with! Her expertise, knowledge & designing skills were truly amazing! We are in love with our new kitchen! Thank you Valerie & Aristocrat for the professionalism & great customer service!
Highly recommend!

Hi Sylvia & Joe, Thank you for your kind review. We're happy to hear Valerie was able to help with your tile and backsplash. We love that you love your new kitchen!

 by Wayne Smith

We recently had the pleasure of working with Laura to help us choose a tile for a guest cabin we are building at our cottage. Laura was fantastic to work with. She has a very good design sense and tremendous product knowledge and helped us get through a variety of decorating challenges. The store has a great selection with all the leading lines, plus a few more we hadn't seen before. We highly recommend Aristocrat.

Hi Wayne, Thanks so much for your kind review and recommendation! We're so glad to hear Laura was able to help you choose the tile for your cabin/cottage project. We hope your guests enjoy their stay 🙂

 by Tanya Barber

I highly recommend Aristocrat Flooring for all your flooring needs. I purchased tile, hardwood floor many times, and had such a good experience. People who work at this store are very knowledgeable and friendly. I would like to say a special thank you to Shauna. She is a designer and she is GOOD. This is a second house she is helping me with a tile design for all bathrooms, and kitchens. The result is amazing. So Happy-- Five stars for sure !!

Hi Tanya, Thank you so much for your 5 star review and recommendation! We're so glad Shauna was able to help and we love that you are happy with the results!

 by Gisele Manning

We used Aristocrat to install luxury vinyl plank in our daughter’s bedroom. We were very pleased with the selection and exceptional help with received with Allen in choosing the perfect floor for the room. The installers did an excellent job and were very respectful of our home and were exceptionally polite. We will definitely be back for any future flooring. After dealing in the past with a bad company we were thrilled with Aristocrat.

Hi Gisele, Thanks so much for your 5 star review and kind comments. We're glad Alan was able to help and we hope your daughter loves the floor too!

 by Chris Vanderloos

Purchased our beautiful kitchen tile from Aristocrat and couldn’t be happier!
Lots of selection and the service my wife and I received from Shawna was excellent!
Shawna was very knowledgeable and helpful when it came to making our choice on tile.
We will be back again for sure!
Bathroom reno is next!

Thank you for the lovely comments . We are glad you were able to connect with Shauna ...she's terrific !

 by Elizabeth Pullman

We recently built a new home and all of our flooring was purchased from Aristocrat. Jessica Falkowski assisted us with all of our choices and was so patient with us as we made changes during the process. She kept us within budget! We especially love our Beckham Bros hardwood floors, the colour is perfect and exactly what we wanted. The customer service was amazing!

Thank you for your positive comments . Jessica is truly a joy to work with ! We are so happy ...that you are !

 by David Rowe

We used Aristocrat to tile our new ensuite bathroom and carpet the adjacent dressing area. We found working with Aristocrat through all aspects of the project to be exceptional, from the selection of product to the installation. The process was done in a timely manner at a reasonable cost. All staff we dealt with were very professional, friendly and accomodating. Highly recommended!

 by Greg

Always get a little excited when I need to head into Aristocrat to pick flooring or tiles for my next project. The product selection is amazing, along with the customer service. Jessica has a keen eye and her help has led to some awesome finished projects. Jessica’s ability to ”get it” after a quick chat and make appropriate selections and suggestions is so helpful. No need to go elsewhere, Aristocrat has it all!

Hi Greg, Thanks so much for your 5 star review! We're glad Jessica was able to help.

 by S branscombe

Let me tell you - I have never met a sales clerk in the building industry as knowledgeable as Jessica who also has the patience to understand her clients needs. She will tell you what goes and what does not. Once a sale is made,  Jessica does not leave her customer, she stays by their side through the construction and many inspections to make sure the job is done correctly-- and to the client's satisfaction. Alternatively, if there is a problem it is addressed to the satisfaction of both client and her company. Thank you Jessica!

Thank you for your review and kind comments!

 by Ben Lockyer

Aristocrat is one of our our ‘go-to’ partners. The support and professionalism is an incredible resource; we highly recommend their services as you create a plan for your home.

Hi Ben, thank you for your review and partnership!

 by Cindy Haines

Aristocrat has great choices and are great to work with. Jessica was wonderful to work with and committed. I would highly recommend having work done by them, their team members and installers.

Cindy

Hi Cindy, Thanks so much for your 5 star review!

 by eva

I would highly recommend Aristocrat Flooring. We were met by Thanh our consultant. Thanh was easy to work with, friendly and assisted us in our selections.
Aristocrat has been a landmark flooring store in St. Catharines. They have a high standard which is certainly reflective in Thanh.

Many thanks for your kind 5 star review .

 by Marta

I can’t say enough positive things about Rhoda and her team.
Rhoda has superb taste and her knowledge of colour coordination is amazing. She is also very clever in finding solutions regarding my budget. In the renovation of my previous 1960’s home Rhoda converted it into a classic estate as everyone called it.
The basement bathroom was ugly and dark but with Rhoda’s suggestion it was transformed into a spacious Roman bathroom. She was also able to skillfully transform the very weary, mismatched floors into cohesive elegant floors.
Now I am building a new home and without hesitation I approached Rhoda. She has been involved in the selection of all the flooring,tiles,hardwood and coordinating all the details of colour and design. She is making this project very enjoyable and rewarding.
I am similarly impressed with the Aristocrat team as they are very well invested in what they do.

Thank you very much for your kind words. We appreciate your loyalty !!

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Business hours

Showroom Hours

Monday - Friday: 8:00 A.M.  - 5:00 P.M.
Saturday: 9:00 A.M. - 1:00 P.M.
Sunday: Closed

Design Consultant Appointments start at 9:00 A.M.

WAREHOUSE Hours

Monday - Friday: 8:00 A.M.  - 5:00 P.M.
Saturday: 9:00 A.M. - 12:00 P.M.
Sunday: Closed

Warehouse pickup

When picking up an order, please call us ahead so we have adequate time to prepare your order.

Contact

Phone  

905-682-2672

EMail

info@aristocratfloors.ca

PROUD MEMBER, NHBA