WELCOME TO OUR NEW CUSTOMER REVIEWS PAGE
Please tell us how we’re doing – Leave a Review
here on our site, or on our Google Business Listing!
Submit your review
Purchased our beautiful kitchen tile from Aristocrat and couldn’t be happier!
Lots of selection and the service my wife and I received from Shawna was excellent!
Shawna was very knowledgeable and helpful when it came to making our choice on tile.
We will be back again for sure!
Bathroom reno is next!
Thank you for the lovely comments . We are glad you were able to connect with Shauna ...she's terrific !
We recently built a new home and all of our flooring was purchased from Aristocrat. Jessica Falkowski assisted us with all of our choices and was so patient with us as we made changes during the process. She kept us within budget! We especially love our Beckham Bros hardwood floors, the colour is perfect and exactly what we wanted. The customer service was amazing!
Thank you for your positive comments . Jessica is truly a joy to work with ! We are so happy ...that you are !
We used Aristocrat to tile our new ensuite bathroom and carpet the adjacent dressing area. We found working with Aristocrat through all aspects of the project to be exceptional, from the selection of product to the installation. The process was done in a timely manner at a reasonable cost. All staff we dealt with were very professional, friendly and accomodating. Highly recommended!
Always get a little excited when I need to head into Aristocrat to pick flooring or tiles for my next project. The product selection is amazing, along with the customer service. Jessica has a keen eye and her help has led to some awesome finished projects. Jessica’s ability to ”get it” after a quick chat and make appropriate selections and suggestions is so helpful. No need to go elsewhere, Aristocrat has it all!
Hi Greg, Thanks so much for your 5 star review! We're glad Jessica was able to help.
Let me tell you - I have never met a sales clerk in the building industry as knowledgeable as Jessica who also has the patience to understand her clients needs. She will tell you what goes and what does not. Once a sale is made, Jessica does not leave her customer, she stays by their side through the construction and many inspections to make sure the job is done correctly-- and to the client's satisfaction. Alternatively, if there is a problem it is addressed to the satisfaction of both client and her company. Thank you Jessica!
Thank you for your review and kind comments!
Aristocrat is one of our our ‘go-to’ partners. The support and professionalism is an incredible resource; we highly recommend their services as you create a plan for your home.
Hi Ben, thank you for your review and partnership!
Aristocrat has great choices and are great to work with. Jessica was wonderful to work with and committed. I would highly recommend having work done by them, their team members and installers.
Hi Cindy, Thanks so much for your 5 star review!
I would highly recommend Aristocrat Flooring. We were met by Thanh our consultant. Thanh was easy to work with, friendly and assisted us in our selections.
Aristocrat has been a landmark flooring store in St. Catharines. They have a high standard which is certainly reflective in Thanh.
Many thanks for your kind 5 star review .
I can’t say enough positive things about Rhoda and her team.
Rhoda has superb taste and her knowledge of colour coordination is amazing. She is also very clever in finding solutions regarding my budget. In the renovation of my previous 1960’s home Rhoda converted it into a classic estate as everyone called it.
The basement bathroom was ugly and dark but with Rhoda’s suggestion it was transformed into a spacious Roman bathroom. She was also able to skillfully transform the very weary, mismatched floors into cohesive elegant floors.
Now I am building a new home and without hesitation I approached Rhoda. She has been involved in the selection of all the flooring,tiles,hardwood and coordinating all the details of colour and design. She is making this project very enjoyable and rewarding.
I am similarly impressed with the Aristocrat team as they are very well invested in what they do.
Thank you very much for your kind words. We appreciate your loyalty !!
Outstanding experience working with Aristocrat Floors. From communication, logistics and organization by Thanh, excellent design advice and recommendations from Shauna and truly exemplary installation of flooring by Marius and the team of Bonnie and Randy for backsplash. We would definitely recommend this company and look forward to future projects.
The Kellers, Thank you so much for your 5 star review and recommendation!
We highly recommend Aristocrat floors. Rhoda’s knowledge, and creative ideas in blending old with new in our 1960’s home was excellent! From flooring, countertops backsplash and tiled fireplace to paint colours . It all added up to an amazing transformation. Thanh’s knowledge and coordination of trades allowed it to run as smooth as possible during challenging times. We appreciated the honesty on the timeline. Lots of decorating ideas were also fun and welcome. Excellent company to work with!
Hi Karen, Thank you so much for the 5 star review and kind comments. We enjoyed working with you too!
It was great to work with Rhoda and Thanh as we renovated and built on to our home. Rhoda totally understood the assignment and made our vision become a reality with all of her recommendations for flooring and tile. We’re so happy with how it all turned out.
Very flexible and accommodating of us needing samples or more flooring etc etc and were always very quick to respond.
Thank you for taking the time to let us know how we did. It was a pleasure for us to be involved in your project !
It was a pleasure working with Thanh and Shauna. We really appreciate them taking their time with us and allowing us to decide which flooring would be best for us. Also they provided good advice in helping us choose the right product. Both of them have great demeanours for serving us as customers. We were also thankful that we were able to negotiate a fair price for the flooring product that we received. The installation went very well and the installers were great guys to work with and communicate with. Over all we were delighted with the service and product and would recommend Aristocrat and both Thanh and Shauna whole heartily.
Phil And Carol
That's terrific Phil ....we are very thankful for your kind words. Enjoy your new floors .
Thahn and Shauna were very helpful and patient with me while I selected my flooring and changed my mind a million times. They were both very knowledgeable.
They were always available throughout the process, including setting me up with the installers and taking care of all the little details.
I will absolutely be back and will work with them again when I choose a runner for my stairs.
Thanks Kate ! Working with a great team makes everything easier ...so happy Shauna and Thanh could be of help !!
Our experience with ARISTOCRAT, from the selection of a stone /wall product, to the competitively and reasonably priced estimate by Ryan Fowler (who provided pleasant and knowledgeable direction) and finally, to the skilled completion of the job, was highly commendable. Have no hesitation in doing business with this group.
Hi Michael, Thank you so much for your 5 star review! We enjoyed working with you!
Monday - Friday: 8:00 A.M. - 5:00 P.M.
Saturday: 9:00 A.M. - 1:00 P.M.
Design Consultant Appointments start at 9:00 A.M.
Monday - Friday: 8:00 A.M. - 5:00 P.M.
Saturday: 9:00 A.M. - 12:00 P.M.
When picking up an order, please call us ahead so we have adequate time to prepare your order.